Return & Refund Policy

At Zynvo, customer satisfaction is our priority. If you are not completely satisfied with your purchase, we offer a 24-hour return and refund policy.

Returns

You may request a return within 24 hours of receiving your order. To be eligible for a return:

• The item must be unused, unworn, and in its original condition.
• The item must be returned in its original packaging.
• Proof of purchase or order confirmation is required.

Non-Returnable Items

The following items cannot be returned:

• Sale or clearance items
• Gift cards
• Personalized or custom-made products
• Items damaged due to misuse or improper handling

Refunds

Once we receive and inspect your returned item, we will notify you of the approval or rejection of your refund.

If approved, your refund will be processed to your original payment method within 5–10 business days.

Damaged or Incorrect Items

If you receive a damaged, defective, or incorrect item, please contact us within 24 hours of delivery with photos of the product and packaging. We will arrange a replacement or full refund where applicable.

Return Shipping

Customers are responsible for return shipping costs unless the item received is defective, damaged, or incorrect.

Contact Us

For return or refund requests, please contact us at:

Email: [Your Email Address]
Phone: [Your Phone Number]

We reserve the right to refuse returns that do not meet the conditions outlined in this policy.