Shipping policy
Shipping Policy
Last Updated: 10/6/2026
Thank you for shopping with zynvo. This Shipping Policy outlines how we process and deliver orders.
Order Processing
- All orders are processed within 1–2 business days after payment is confirmed.
- Orders are not processed, shipped, or delivered on weekends or public holidays.
- During periods of high order volume, processing times may be slightly delayed.
Shipping Times
Estimated delivery times:
- Local Orders: 3–7 business days
- International Orders: 7–21 business days
Delivery times are estimates and may vary depending on your location and shipping carrier.
Shipping Costs
Shipping charges are calculated at checkout based on your location and order size.
Any applicable customs duties, taxes, or import fees are the responsibility of the customer.
Order Tracking
Once your order has been shipped, you will receive a confirmation email with tracking information, if available.
Delayed or Lost Shipments
We are not responsible for delays caused by shipping carriers, customs clearance procedures, weather conditions, or other factors beyond our control.
If your order appears lost or significantly delayed, please contact us and we will do our best to assist you.
Incorrect Shipping Information
Customers are responsible for providing accurate shipping information. We are not responsible for orders shipped to incorrect addresses provided during checkout.
Additional shipping charges may apply if an order must be re-shipped due to incorrect address information.
Damaged Packages
If your order arrives damaged, please contact us within 24 hours of delivery and provide photos of the package and product. We will review the issue and work toward an appropriate resolution.
Contact Us
If you have any questions regarding shipping, please contact us:
Email: [Your Email Address]
Phone: [Your Phone Number]
Address: [Business Address]